Everything went great last night. I think this the 3rd refi we have done with you, plus we have done several other closings, and Jill and I both agreed that this was the best closing we have
ever done.  Lisa explained everything very well and was just wonderful.  Thank you!

Steve

I just wanted to let you know that working with you and the Capital Bank team has been exceptional.  Your team has been professional, complete, responsive and courteous to work with.  I still can't believe that it took you less than three weeks to get this cash out refinance completed.  Thank you!

Alexandra

I wanted to write to thank you for helping us refinance our home to a significantly lower rate.  While I really appreciate your efforts, I want to specifically mention that your team is hands down the best customer service team I've  ever worked with.  For better than 2 decades I've held USAA (the insurance company) up as the model for customer service.  I don't have 23 years of experience with you and your team, but the experience could not have gone better.  Everyone operates as part of a well oiled machine and made the experience as pleasurable as it could be and easy.  The responsiveness, knowledge, and attention that we were shown was as good as it can get.

Once again, thanks for everything. We don't plan to move and I don't think that rates are going to come down much, but I will use you in the future and pass you name along to many others.

Eric

The house we are building, the loan you gave us, are allowing me to accomplish a dream I could only dream of as a young boy. Something my late Mom and Dad, had always wanted for me and my brothers but never could do. So yes Brad when I tell you that this, this home you are helping me provide for my family means more to me than words could ever tell you, I mean it with all my being. It's been a long road with a lot of bumps in my life, but as I tell my kids, "you never give up, never settle".  Thank you Brad!!

Luke

Brad Cohen is an excellent loan officer this is our 2nd refi with him. What he says will happen does. Thank You!

Russel R

Brad Cohen is a very efficient and trustworthy loan officer. We refinanced our house multiple times with him. We recommend him for anyone who is interested in financing their home.

Saranath W

Brad, Patrick, and Jane are the best. Incredibly efficient and detailed service. Thank you for helping us live better by reducing our mortgage and our term. We recommend you to all of our friends.

Howard U

This is our fourth refinance with Brad. He is fantastic and fully reliable.

Bruce M

I just want to thank you for your help in getting my re-financing through. It was a great experience; easy and very little stress. I really appreciated all you did to make things work.

Maureen

Thank you for being helpful, timely and honest... for that, I will recommend others in the future.

Janine

Brad,

Thank you again - and Patrick - for all your help from beginning to end with this re-fi.  You made it very smooth and easy for me and that meant a lot.  I will definitely send others your way if I am aware of anyone else getting a refi or a first mortgage.

Liz C

Brad and Patrick were great and very responsive.  I'm not sure if our deal would have closed without them.

Jonathan B

Brad and Patrick,

We hope you got our feedback from the form we filled out at closing, but in case not, we wanted to let you know what a pleasure it was working with you both.  You certainly helped save the deal - which ended up working out fine!!

Your responsiveness, professionalism, and knowledge were exceptional.

Anyway, we just wanted to say thank you and if we know of anyone looking to buy or refinance a house, we will certainly send them your way - I am certainly glad the Samenow's referred us to you!

Danielle & Jon

I really enjoyed working with you.  The refinance process went very smoothly.  I will definitely recommend you to others.

Tammara

We would like to thank you for taking such good care of us on the road to refinancing.  The settlement also went very smoothly yesterday.  Looking forward to working together again in the future.

Gil & Michal

Outstanding service, above and beyond expectations!

James

Thanks so much for all of your help with our refi.  We were completely amazed by the service you and your team gave us and how we were able to close in one week.

Vivian

Congratulations on your achievement; you've certainly earned it!  I am so thrilled that Missy referred me to you.  Your competence, efficiency, and follow-through with my refinancing were unparalleled, and I appreciate it so much.  Enjoy your success, and may it grow exponentially.!

Joanne

I just wanted to congratulate you on becoming #8 in the country on originations.  No one deserves it more then you.  You are the first person at work and the last to leave.  You are so thorough and you really take care of your clients and care.  On top of being such a great producer - you still take time to help others and that is what makes you such a GREAT guy.

Narda

Thanks for all of your efforts with our refinancing.  Capitol Settlements showed up at our house on Friday afternoon and we signed all of the docs.  What a great service that they come to your house.  I guess we are good for the next 7 years unless there is a big drop in rates.  We will definitely pass your name on to anyone we know that needs help with refinacing.

Gary

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